Offline Activation Officer (Agencies) at ToLet.com.ng

 ToLet.com.ng - Nigeria's 1st online lettings agency and

one of Nigeria's fastest growing internet companies. We

provide a comprehensive property rentals platform that

helps Lagosians navigate the stressful, frustrating and

unstructured Lagos property rental market.

In order to push our continued level of success, we

require talented and resourceful individuals to fill the

roles stated out below:

Job Title: Offline Activation Officer (Agencies)

Location: Lagos

Job Description

Enlisting and onboarding of real estate

agencies;

E-mail and telephone support,

investigating, diagnosing and resolving

agents’ enquiries; working where necessary

with internal support teams and other

colleagues (e.g., call-center, Finance, IT).

Taking end-to-end ownership over issues

and managing agents expectations

accordingly, appropriately escalating

issues where required, providing

education and ensuring issues are fully

resolved in a timely manner.

Request bespoke reports for agents on a

variety of data sets such as product usage.

Accurately recording and updating agent

information across multiple internal

systems.

Proactively and constructively

contributing ideas and challenging the

team's processes where potential

improvements have been identified.

Attending and actively contributing to

meetings or projects that benefit the

wider team, including occasional user

testing, new product and process training,

and sharing sessions

Perform a high volume of cold calls

(50-80 daily) in order to secure new

business

Systematically penetrate an assigned

geographic territory to maximize ToLet’s

listing coverage to the maximum amount

possible.

Deliver compelling presentations via

telephone & email. Sell high level

prospects on the value of working with

ToLet.

Serve as a brand ambassador for ToLet,

representing the best interests of the

company, its advertisers, and industry

partners , while simultaneously

increasing goodwill and brand awareness

of ToLet tools and services.

Accomplish targeted performance

objectives on a consistent basis.

Perform all necessary administrative and

processing functions to secure listing feed

contracts and insure the listings are

processed and posted to ToLet. Document

all activities in on relevant ToLet

platforms.

Skills required:

Strong attention to detail.

You are curious, a keen problem solver

with a desire to take ownership to resolve

issues.

You have strong confident

communication skills.

You are able to manage expectations and

build a strong rapport with agents.

You have the ability to challenge ideas,

ask questions and provide ideas.

A strong team player who forms positive

relationships with both colleagues and

customers.

The ability to be adaptable and work

outside of a set process where required,

able to use your initiative and judgement

to best handle the request.

You are a disciplined, organised,

thorough individual who demonstrates

proactivity and responsibility.

Proficient in Excel and Word.

How to apply

Interested and qualified candidates should send their

applications and CV's with job title as subject of the

mail to: jobs@tolet.com.ng

Application Deadline Date

30th June, 2016